2020 - Present

2020 - Present

Dialexa — Digital Product Designer

While I cannot currently share any work that I have done at Dialexa, below are snippets of what it is like to collaborate with me (I have very kind coworkers!)

"Our leadership should keep Le in their sights as we move towards Transfer of Employment (TOE). Le can make really hard things feel less intimidating; she has a really good eye for knowing when to step in and instill confidence that's needed both for an individual and a team in its entirety. I would love to see her get the chance to show off the Dia[LE]xa way as we move into IBM's ecosystem and I would love to see her have the chance to influence systems and processes on the IBM side in order to maintain our company's signature work styles and culture as the next year unfolds."

"Our leadership should keep Le in their sights as we move towards Transfer of Employment (TOE). Le can make really hard things feel less intimidating; she has a really good eye for knowing when to step in and instill confidence that's needed both for an individual and a team in its entirety. I would love to see her get the chance to show off the Dia[LE]xa way as we move into IBM's ecosystem and I would love to see her have the chance to influence systems and processes on the IBM side in order to maintain our company's signature work styles and culture as the next year unfolds."

Caroline C, May '24

"Recently, Le uncovered that a business partner was inaccurately conveying status on UX deliverables. She sought out the individual in a non-combative, but direct, manner to understand more about the status update and determined the root cause was not actually a UX item. She was then able to coach the individual on how to be more accurate with future status updates, while also ensuring the individual understood that our team is here to help and remove obstacles when we can. We are always praising Le for her ability to inject energy and positivity into our business, so I wanted to highlight a new layer to Le that I hadn’t seen before."

"Recently, Le uncovered that a business partner was inaccurately conveying status on UX deliverables. She sought out the individual in a non-combative, but direct, manner to understand more about the status update and determined the root cause was not actually a UX item. She was then able to coach the individual on how to be more accurate with future status updates, while also ensuring the individual understood that our team is here to help and remove obstacles when we can. We are always praising Le for her ability to inject energy and positivity into our business, so I wanted to highlight a new layer to Le that I hadn’t seen before."

Account stakeholder, Jan '24

"I literally can't imagine [redacted] functioning without Le. Without a doubt, she expertly leads this entire engagement. Le plays a crucial role in being both our reliable decision maker and the most committed and effective mentor. I know in her work on [redacted] she has dedicated herself to helping a full-time designer, [redacted], grow her confidence in her design decisions and advocating for her work. Le has made so much time to help nurture [redacted]'s confidence and help her grow as a designer— and I believe others are seeing [redacted]'s growth as well. "

"I literally can't imagine [redacted] functioning without Le. Without a doubt, she expertly leads this entire engagement. Le plays a crucial role in being both our reliable decision maker and the most committed and effective mentor. I know in her work on [redacted] she has dedicated herself to helping a full-time designer, [redacted], grow her confidence in her design decisions and advocating for her work. Le has made so much time to help nurture [redacted]'s confidence and help her grow as a designer— and I believe others are seeing [redacted]'s growth as well. "

Audrey B, Jan '24

"Le can do it all. With confidence. With passion. With a smile on her face. It's been really inspiring for me, as someone looking to grow in new areas, to see how smoothly Le can context switch throughout a busy day from broad lead responsibilities to the weeds of design minutiae with an expert level understanding of Figma and some of the best ideas I've seen for items needing quick/small fixes."

"Le can do it all. With confidence. With passion. With a smile on her face. It's been really inspiring for me, as someone looking to grow in new areas, to see how smoothly Le can context switch throughout a busy day from broad lead responsibilities to the weeds of design minutiae with an expert level understanding of Figma and some of the best ideas I've seen for items needing quick/small fixes."

Caroline C, Jan '24

"[redacted] trusts Le with their LIFE at this point. It's been inspiring to see how Le's consulting skills shine with a client, as they continue to benefit from her kind but firm guidance and input in discussions of uncertainty. Our stakeholders, [redacted] especially, continue to look to and lean on Le for support of all kinds. She is regularly referenced as a point of contact and SME from full time [redacted] employees across this account when team members are looking for assistance and/or answers. She has been trusted as a deciding "vote" in external discussions that have strong opinions on either side - and man does she champion 'strong opinions loosely held.'"

"[redacted] trusts Le with their LIFE at this point. It's been inspiring to see how Le's consulting skills shine with a client, as they continue to benefit from her kind but firm guidance and input in discussions of uncertainty. Our stakeholders, [redacted] especially, continue to look to and lean on Le for support of all kinds. She is regularly referenced as a point of contact and SME from full time [redacted] employees across this account when team members are looking for assistance and/or answers. She has been trusted as a deciding "vote" in external discussions that have strong opinions on either side - and man does she champion 'strong opinions loosely held.'"

Caroline C, Jan '24

"Le's impact to the health of the [redacted] design team cannot be understated; specifically in regards to her availability to help provide feedback and guidance to her coworkers despite her packed schedule. [...] Over the past few weeks I've asked Le for feedback on how to sell my ideas to our clients. She was able to provide me with a detailed description of how to change my presentation based on what our individual clients valued --> Saving money, Saving time, and Improving the customer experience respectively."

"Le's impact to the health of the [redacted] design team cannot be understated; specifically in regards to her availability to help provide feedback and guidance to her coworkers despite her packed schedule. [...] Over the past few weeks I've asked Le for feedback on how to sell my ideas to our clients. She was able to provide me with a detailed description of how to change my presentation based on what our individual clients valued --> Saving money, Saving time, and Improving the customer experience respectively."

Brett J, Jan '24

"During Circuit 1.0, Le displayed a remarkable array of talents which were pivotal to the event's success. Le was chosen by a selection committee comprised of senior leadership and was 1 out of only 5 speakers representing Dialexa. [...] In the context of an engagement, being reliable even at the 11th hour is a rare, yet crucial skill needed to engender trust amongst one's team and clients. My experience working with Le on Circuit cemented the trust I have towards her in these moments, whether we are on an internal project or in the client trenches. I don't give out 5's often at all, but Le was truly exceptional in all facets of Circuit."

"During Circuit 1.0, Le displayed a remarkable array of talents which were pivotal to the event's success. Le was chosen by a selection committee comprised of senior leadership and was 1 out of only 5 speakers representing Dialexa. [...] In the context of an engagement, being reliable even at the 11th hour is a rare, yet crucial skill needed to engender trust amongst one's team and clients. My experience working with Le on Circuit cemented the trust I have towards her in these moments, whether we are on an internal project or in the client trenches. I don't give out 5's often at all, but Le was truly exceptional in all facets of Circuit."

Andrew H, July '23

"Le’s handling of these dynamic relationships and complex situations puts [redacted] stakeholders at ease because she’s quick to answer. She does so consistently that they rely on her as their trusted advisor. This example she sets is one I hope to emulate as I grow on this engagement."

"Le’s handling of these dynamic relationships and complex situations puts [redacted] stakeholders at ease because she’s quick to answer. She does so consistently that they rely on her as their trusted advisor. This example she sets is one I hope to emulate as I grow on this engagement."

Audrey B, June '23

"Not only does she make people laugh through her quick memes, she is carrying the Dialexa team as our lead and seamlessly embedding herself in the processes of [redacted] at levels higher that we've known before such as demoing Marketplace for the CEO of [redacted]."

"Not only does she make people laugh through her quick memes, she is carrying the Dialexa team as our lead and seamlessly embedding herself in the processes of [redacted] at levels higher that we've known before such as demoing Marketplace for the CEO of [redacted]."

Kelsey H, June '23

"Le has definitely become a key team player and a role model for her EDU team! From the very beginning, she has taken a very personal approach to connecting with her team, creating a fun environment and a safe space for collaboration. I could tell that she was going above and beyond with answering her team's requests and spending as much time with them as needed to make sure they understand the assignment, have all the resources they need, and are excited about the work ahead of them."

"Le has definitely become a key team player and a role model for her EDU team! From the very beginning, she has taken a very personal approach to connecting with her team, creating a fun environment and a safe space for collaboration. I could tell that she was going above and beyond with answering her team's requests and spending as much time with them as needed to make sure they understand the assignment, have all the resources they need, and are excited about the work ahead of them."

Olesia F, Feb '23

"Le has been so incredible to work with! Outside of her being just a fun person to work with, her organizational and people skills yield productive results with the client. She has built incredible rapport with the client and they trust her opinion and leadership. Le has taken the charge of leading our Figma migration initiative. She has undergone creating the components and transferring our work from Sketch into Figma to contribute to overall design consistency and improving our design process. I'm continually impressed by Le's ability to think ahead and catch issues before they arise. Her continued proactiveness sets the team up for success!"

"Le has been so incredible to work with! Outside of her being just a fun person to work with, her organizational and people skills yield productive results with the client. She has built incredible rapport with the client and they trust her opinion and leadership. Le has taken the charge of leading our Figma migration initiative. She has undergone creating the components and transferring our work from Sketch into Figma to contribute to overall design consistency and improving our design process. I'm continually impressed by Le's ability to think ahead and catch issues before they arise. Her continued proactiveness sets the team up for success!"

Katlan H, Dec '22

"Le is killing it on [redacted]. I had lunch with [redacted] and [redacted], the CX and UX leads/directors. They mentioned how excited they are that Le is staying with them on [redacted]. They love her energy and find it infectious. [redacted], who is a chill personality, said that after meetings with Le, he is excited to work on things. He sees her inspiring others to do good work."

"Le is killing it on [redacted]. I had lunch with [redacted] and [redacted], the CX and UX leads/directors. They mentioned how excited they are that Le is staying with them on [redacted]. They love her energy and find it infectious. [redacted], who is a chill personality, said that after meetings with Le, he is excited to work on things. He sees her inspiring others to do good work."

Sarah R, Dec '22

"One of Le’s greatest strengths is her thoroughness; if I need help or have a question, she goes above and beyond in her response. [...] She’s immensely reliable, caring, and an absolute joy. An additional strength I’d like to mention is her thoughtfulness and communication skills. I feel like we’ve developed a good relationship in such a short amount of time. And although we enjoy just talking, I trust that Le will provide constructive criticism when I need it. Just as she’s thorough in her helpful answers, she’s also very thorough in her feedback."

"One of Le’s greatest strengths is her thoroughness; if I need help or have a question, she goes above and beyond in her response. [...] She’s immensely reliable, caring, and an absolute joy. An additional strength I’d like to mention is her thoughtfulness and communication skills. I feel like we’ve developed a good relationship in such a short amount of time. And although we enjoy just talking, I trust that Le will provide constructive criticism when I need it. Just as she’s thorough in her helpful answers, she’s also very thorough in her feedback."

Audrey B, Nov '22

"I appreciate how proactive Le is. Often she makes sure to understand expectations of her and looks to push herself outside of her comfort zone without burning herself out. Le you are an inspiration."

"I appreciate how proactive Le is. Often she makes sure to understand expectations of her and looks to push herself outside of her comfort zone without burning herself out. Le you are an inspiration."

Sarah R, Oct '22

"I am so very grateful for Le to be part of our team, and more specifically to be a partner in Dialexa EDU. The success of the program over the past 2 years and its continuation going forward is in large part due to Le's passion for mentorship and desire to step up to the plate and take on extra responsibility. [...] Her energy, excitement, and overall love for the program is crucial in keeping the rest of the group motivated and prepared to continue making impacts for our participant students, fellow Dialexans, and ourselves as well."

Sanjay S, Oct '22

"Le is an excellent communicator on a personal and professional level. When we're waiting for everyone to hop on a call, Le fills the silence with small talk that will ultimately build a good client relationship and a stronger bond for everyone on the team. On a professional level, Le is excellent at presenting her work to the client giving context and clear explanations for the decisions made."

Michelle C, Sept '22

"I would say one thing I also really appreciate about Le is her proactiveness and leadership by example. She is an incredible example to follow. You can tell through the quality of her work and the expertise she has to offer, her opinion is highly valued by the client. While managing being the design lead, she always does her part to ensure Brett and I have what we need to be successful. Even going as far as taking things off of our plate if necessary to help us complete the tasks in front of us is something I really appreciate in Le's leadership skills."

Katlan H, Sept '22

"Personally, Le is an absolute gem. Always able to make you smile. Professionally, she is one of the strongest workers I've ever met. She consistently produces thoughtful and comprehensive work while somehow also making time to help others on the project. She's always quick on the draw with insightful questions and is a joy to be around."

Brett J, Sept '22

"She has immersed herself in everything the retail team has to throw at her on [redacted] and handles it with grace, charm, and knowledge. I also love the collaboration she has fostered with the commercial side to improve processes and really shine the light on how we can create better products for both value streams."

Oscar H, Jun '22

"LE - the energy of the team. Speedy, efficient, energetic. Every project needs you."

Bhavik V, Apr '22

"I never had a chance to work with you on an engagement before but all the stellar reviews about you hold up :) You are a fantastic interviewer and your preparedness at all times amazed me."

Andrew H, Apr '22

"Le is the epitome of what it means to be a good teammate. Not only did she bring joy and energy to meetings, (even when recovering from the flu) but she was also intentional about stepping in to assist teammates. I would often go into Figma to start on our weekly status presentation and find that Le had already laid the entire deck out and even included photos from the week I could switch out on the slides. She would [also] happily go from fully facilitating interviews (which she is incredible at, by the way) to taking thorough notes, depending on what the team thought was the right approach for that specific meeting."

Annalisa S, Apr '22

"I've never seen someone so genuinely interact and guide the users so they are comfortable and happy to share their thoughts and feelings. [...] Today was Le's first readout ever and she presented a majority of it and it looked like she had done this 100 times before, a true professional."

Kelsey H, Dec '21

"Le is one of my favorite people. She's very talented and has an incredible work ethic and attitude. When we had an opportunity pop up to do a workshop with [redacted] she volunteered to help out and made a tremendous difference for myself and Anne-Marie. In addition to showing up on-site at [redacted] and assisting with facilitation, she took incredible notes and documented the outputs almost as fast as the group could post them!

On a day where I was pretty stressed and needed a hand, Le was there. Thank you for being awesome Le."

Gordon C, Oct '21

"LE - wow what an incredible designer to shadow. She has been absolutely amazing and has made my shadowing experience on [redacted] incredible. Le started off with setting expectations, bringing me up to speed on a HUGE project without wasting time with details. I mean, a communication QUEEN. She asked what I needed from her and I could tell she was determined to make my time on the project a good and growing experience, and she did just that. Le motivated me and made me excited to work on the tasks assigned to me. She is such an incredibly hard worker, and that determination is so contagious. Just like her positive attitude. She led me so well, and I'm excited for all the designers that get to learn from her!"

Meg C, Sept '21

"Little did I know when you came on this project how much of a MIRACLE WORKER you would be. Le, there is no one like you! You work insanely hard, you are so detail oriented, you are ALWAYS a light to be around and a true positive presence we all need. You are a critical thinker and great communicator. Truly. People are simply drawn to you, and I feel honored to have worked alongside you on this project! Thank you for the way you cared for this product and the people we are designing for. I can’t wait to see how you continue to thrive at Dialexa!"

Anne-Marie L, August '21

"Le’s biggest strength from my perspective is her social intelligence and awareness. She can be extremely laid-back and fun or professional and serious depending on the audience and the context, often times switching back and forth at exactly the right times in a single conversation to keep everyone on-track and engaged….Le is also extremely professional about her work, ironically by not taking her work too seriously, she is very matter-of-fact in how she deals with critiques and changes of direction."

Steven D, July '21

"This is my first week on [redacted] and lordy Le has impressed me. Yes her note-taking skills are out of this world, her design skills are super speedy but most importantly she is very thoughtful and intentional in every decision she makes. I am impressed with her ability to dive right in with development and lead them in new design features and asks. I am blessed to have her on this project 💖"

Christie K, July '21

"As I am well into my second month here at Dialexa, I am overdue in offering recognition to my onboarding buddy, Le! From day one, Le has enthusiastically welcomed me to Dialexa and has made me feel well integrated here. Her time spent with me always feels very intentional without the distractions of other obligations (and, as I’ve come to learn, Le has taken on approximately 5 dozen other obligations, so this is quite a feat). She represents Dialexa well, and I’m grateful to count her as both a colleague and a friend. I genuinely feel sorry for everyone who did not get to have Le as their buddy because she is the best."

"As I am well into my second month here at Dialexa, I am overdue in offering recognition to my onboarding buddy, Le! From day one, Le has enthusiastically welcomed me to Dialexa and has made me feel well integrated here. Her time spent with me always feels very intentional without the distractions of other obligations (and, as I’ve come to learn, Le has taken on approximately 5 dozen other obligations, so this is quite a feat). She represents Dialexa well, and I’m grateful to count her as both a colleague and a friend. I genuinely feel sorry for everyone who did not get to have Le as their buddy because she is the best."

Kathleen S, July '21